Privacy Policy for TIPSEA
Information We Collect
We may collect the following types of personal information:
Transaction Information: When you purchase products using a card, our payment provider, Square, may create an Instant Profile linked to your payment card. This profile includes your name, transaction history, and activity with TIPSEA to make future purchases more convenient.
Personal Information: Your name, email address, phone number, and other details may be collected when you:
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Reserve a table
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Make a purchase
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Contact us for inquiries
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Purchase gift cards
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Opt-in to receive marketing communications
Website Activity: We may collect general information about how you interact with our website to improve its functionality.
Why We Collect Your Information
We use your information to make your TIPSEA experience as seamless and enjoyable as possible. This includes:
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Processing transactions and managing reservations
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Creating and managing customer profiles to personalise your visits
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Sending updates, promotions or news that might interest you
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Improving our services and website to serve you better
Disclosure of Personal Information
We may share your personal information with trusted third-party service providers, such as Square (for payment processing), Wix (for website management), and others, to help us provide a smooth experience.
We do not sell your personal information to any third party.
Overseas Disclosure of Information
Your personal information may be stored or processed by our service providers in locations outside Australia, such as Square’s data centers. TIPSEA complies with the Privacy Act 1988 (Cth) to ensure your information is handled securely.
Security of Your Information
We take reasonable steps to protect your personal information from misuse, interference, loss, or unauthorised access. This includes using secure payment systems and limiting access to customer information to only those who need it.
Access and Correction
You can request access to the personal information we hold about you or ask us to update it if it’s incorrect. Simply contact us, and we’ll assist you.
Marketing Communications
If you’ve opted in, we may send you updates about TIPSEA, including special offers or upcoming events. You can opt out at any time by following the unsubscribe link in our emails or contacting us directly.
When you use our services, we may add your details to our mailing list to keep you updated about TIPSEA. You can unsubscribe at any time by following the link in our emails or contacting us directly.
Data Retention
We keep personal information indefinitely unless you request its deletion or we are required by law to remove it. This allows us to maintain a consistent experience and accurate records.
If you’d like us to delete your personal information, just let us know, and we’ll handle your request promptly unless legal or regulatory obligations require otherwise.
Cookies and Website Analytics
Our website uses cookies to make your browsing experience better. Cookies are small data files stored on your device that help us remember your preferences and improve website functionality.
You can manage your cookie preferences through your browser settings, but some features of our website may not work properly if you disable them.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website (www.tipsea.com.au/privacypolicy), so we encourage you to review it periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
TIPSEA
13a/1-5 Bauer Street, Bargara, Queensland, 4670
Email: info@tipsea.com.au
Phone: 0422 758 566
If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.